Compatibility Certification and Warranty for Relativity Apps
With Your Needs in Mind
Whether you use RelativityOne or a Relativity on-premises version, you might benefit from regular quality assurance testing of your custom Relativity applications, scripts, or workflows.
TSD offers you a tailored solution. Compatibility Certification and Warranty for Relativity Apps is an annual support and maintenance service, which ensures that your custom Relativity apps and workflows are compatible with the latest Relativity release. It will help you achieve an easy and smooth transition from Relativity on-premises to RelativityOne, so in case you are currently dealing with such transition, this service will perfectly cover your needs.
Maintaining code base of product
Maintaining team availability and product knowledge
Monthly full regression tests of product on newest Relativity version with a detailed report of the results, including defects found, severity, test cases, executor, etc.
Subsequent analysis by TSD with estimates of level of effort for the resolution
Priority fixing of reported defects
Maintaining the client’s official Product Roadmap in order the fixes to be incorporated in a following release
Maintaining and providing UAT Sandbox environment
Free training, demos, support
100% Coverage – Support, Maintenance, Warranty
Access to team(s) of knowledgeable Relativity experts that will ensure a complete and proper functioning of your Relativity apps and workflows
Saving money from maintaining or onboarding and training of in-house Application Developers, QAs, Support Engineers with Relativity experience
Saving money from maintaining in-house Sandbox environments
Prevention of potential unexpected incidents in the production process
Flexible annual subscription plan with different support tiers that match your needs