Compatibility Certification and Warranty for Relativity Apps2018-11-20T12:21:30+00:00

Compatibility Certification and Warranty for Relativity Apps

With Your Needs in Mind

Whether you use RelativityOne or a Relativity on-premises version, you might benefit from regular quality assurance testing of your custom Relativity applications, scripts, or workflows.

TSD offers you a tailored solution. Compatibility Certification and Warranty for Relativity Apps is an annual support and maintenance service, which ensures that your custom Relativity apps and workflows are compatible with the latest Relativity release.

GET IN TOUCH

Service Overview

  • Maintaining code base of product

  • Maintaining team availability and product knowledge

  • Monthly full regression tests of product on newest Relativity version with a detailed report of the results, including defects found, severity, test cases, executor, etc.

  • Subsequent analysis by TSD with estimates of level of effort for the resolution

  • Priority fixing of reported defects

  • Maintaining the client’s official Product Roadmap in order the fixes to be incorporated in a following release

  • Maintaining and providing UAT Sandbox environment

  • Free training, demos, support

Benefits

  • 100% Coverage – Support, Maintenance, Warranty

  • Access to team(s) of knowledgeable Relativity experts that will ensure a complete and proper functioning of your Relativity apps and workflows

  • Saving money from maintaining or onboarding and training of in-house Application Developers, QAs, Support Engineers with Relativity experience

  • Saving money from maintaining in-house Sandbox environments

  • Prevention of potential unexpected incidents in the production process

  • Flexible annual subscription plan with different support tiers that match your needs

icon1 COMMITMENT:

ANNUAL SUBSCRIPTION PLAN FOR REGRESSION TESTING

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