Managed IT Services

Allow yourself the luxury of worry-free IT management, with expert support, seamless technology, and a fully optimized IT environment.

TSD’s Managed IT Services at a Glance

In today’s rapidly evolving digital landscape, businesses of all sizes need reliable, secure, and efficient IT solutions to stay competitive. TSD’s Managed IT Services provide a comprehensive suite of solutions designed to streamline your technology operations, enhance cybersecurity, and ensure smooth day-to-day functionality. From proactive monitoring to 24/7 technical support, we take the complexity out of managing IT infrastructure so that you can focus on your core business objectives.

Whether it is network management, cloud services, or data protection, TSD’s Managed IT Services are customized to meet your specific needs. By partnering with us, you gain access to a team of IT experts who ensure that your systems run efficiently, are protected from emerging threats, and help you reach a utopian IT environment.

Our Managed IT Services are offered under flexible pricing models based on the scope and complexity of your needs. After an initial assessment, we provide a detailed and transparent quote specifically tailored to your unique requirements.

Our Managed IT Services Expertise Includes:

IT Infrastructure and Cloud Services Management
IT Monitoring & Maintenance
Database Administration
Infrastructure as a Service (IaaS)
Comprehensive Cybersecurity Solutions
Helpdesk Support

Benefits for Your Business:

24/7 or out-of-hours proactive IT monitoring and management
Strengthened cybersecurity
Access to advanced technology and expertise
Focus on core operations
Cost predictability and efficiency
Enhanced business continuity and disaster recovery
Strategic IT planning

When Should You Consider Managed IT Services?

Your business is expanding quickly and you manage an increasing number of devices, users, and systems.
You experience frequent IT issues or system downtime.
Your organization requires comprehensive, ongoing IT support and management.
You have limited internal IT resources or lack the expertise to manage complex IT functions.
You need to enhance your organization’s security and prevent cyber threats and data breaches.
You aim to focus on your core business operations.
You need to control and optimize your company’s IT costs.

Key IT Outsourcing Location

Bulgaria is a recognized and preferred destination for IT outsourcing.
Access to a multilingual, highly skilled talent pool.
Operates within a European Union-regulated legal framework.
Strong track record in science, mathematics, and IT education.
Competitive labor and infrastructure costs.

Our Services Offered Under This Engagement Model

Custom Software Development

Application Maintenance and Support

IT Operations

IT Consulting

Software Quality Engineering

Why Choose to Outsource IT to TSD?

18+ years of experience

Vast IT outsourcing services expertise

60+ highly engaged, skilled, and motivated professionals

100+ successfully delivered projects

Global customer reach at 5 continents

Firm customer retention rate

In-depth industry expertise in Finance & Insurance, Software & Technology, Accounting & Auditing, Legal, eDiscovery, Gambling

ISO 27001:2022 certified

What Our Clients Say

They are very good at quickly understanding the needs of the users and translating that into working products.

Paul Ballard, CIO | 3 Corners, LLC

Very short timelines on providing the best fit for our needs and the TSD employee that works at Fourth in the past several months is performing in an outstanding manner. Really happy that we established this type of collaboration relationship which I do believe will be very beneficial for Fourth and TSD Services.

Georgi Hristov, Head of Software Engineering | Fourth

Same as last year, this year has been great working TSD team. Very responsive to our needs, be it diligent staff to accommodating with time zone differences to make sure there is a healthy overlap with the onsite team. Happy with the skill level of the associates as well.

Ruchis Khatiwala, IT Manager | Leading US-based Lending Company

TSD personnel are highly skilled, and provide great value both in the work delivered and the fact that the time offset allows for “continuous” work to be done by an organization.

Dave Robertson, Director Enterprise Architecture | Major Finance Company Based in Dallas, Texas

The finest group of offshore developers I have ever worked with. Very knowledgeable, skillful, technical, and easy to communicate with and work with.

Director of Application Development of Servicing Apps | Premier Finance Company Based in Dallas, Texas

An excellent service provider who delivers great value in several areas of expertise. Some of their people do advanced software development & DevOps which is a big lift to our delivery teams.

Director Application Architecture | Large Auto Finance Company Based in Irving, Texas

TSD is a valued supplier, highly professional in all aspects and a solid contributor to our success as an IT Department. Outstanding responsiveness to administrative and business process issues.

VP, IT Procurement | Major Finance Company Based in Dallas, Texas

We are very pleased to have TSD resources in our teams. They are serious, dependable, well versed in software engineering, hard workers, and ready to go the extra mile to get the job done. Keep up the good work.

Principal, Application Development | Corporation in Auto Finance Sector

QA folks that I have been working with are very good in testing. They can work with minimal supervision.

Тeam Lead, Quality Assurance | Major Finance Company Based in Dallas, Texas

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