System Administrator

LOCATION: TROYAN, SOFIA
DEPARTMENT: SYSTEM ADMINISTRATION
WORK STATUS: FULL-TIME

Summary of Responsibilities

TSD is looking to hire a mid-to-senior level System Administrator to help maintain and develop the company’s infrastructure, documentation, policies and procedures.

The primary focus of this position is to actively participate in all infrastructure-related projects as well as provide technical guidance to company employees regarding various integrated systems. Besides the hands-on technical tasks, the System Administrator needs to be able to properly document his work and help expand the existing in-house knowledge base.

Job Responsibilities

  • IT infrastructure project work.

  • Handling of incoming and existing ticket requests.

  • Supporting the existing infrastructure.

  • Supporting the company employees.

  • Troubleshooting system issues.

  • Incident and Change management.

  • In-depth research and root cause analysis.

  • Automation of repetitive and more complex tasks.

  • Monitoring and oversight of the company systems along with the development of new monitoring solutions where applicable.

  • Domain administration and GPO development.

  • Virtual infrastructure management.

  • Network administration.

  • Audit work, policy, and procedure development.

Job Requirements

  • Excellent communication skills – written and verbal in both Bulgarian and English languages.

  • Good documentation skills – ability to produce quality documents and updates to tasks.

  • Good understanding of Microsoft-based environments.

  • Good understanding of how software systems work.

  • Minimum of 4 years of experience in the IT Field – System Administrator related background is a plus.

  • Minimum of 4 years of hands-on experience with MS-based domains, Windows server (2008 and up) and desktop OS (XP, 7, 8, 10, 11), Microsoft products and practices.

  • Minimum of 2 years of hands-on experience with Active Directory and GPOs.

  • Minimum of 1 year experience with MS Azure (AD, Roles, Infrastructure).

  • Minimum of 1 year experience with company networks, DNS, DHCP, etc.

  • Minimum of 1 year experience with virtualization technologies (Hyper-V, ESXi, Proxmox).

  • Experience with PowerShell or other CLIs.

  • Experience with hybrid infrastructure is a plus.

  • Experience with automation is a plus.

We are offering you:

  • 8-hour shifts on a monthly schedule within the 8:00 am to 8:00 pm timeframe.

  • Coverage during Saturdays and Holidays on a rotating basis as per a pre-defined monthly schedule.

  • The job may require traveling to the other offices of the company.

TSD Group specializes in IT outsourcing services, software product development, and end-to-end custom software solutions. For more than 15 years in business, we have been successfully actualizing an increasing number of projects for our global clients across five continents, including leading financial organizations, “Big Four” accounting and auditing firms, innovative technology companies, gambling companies, and more.
The TSD Group is a group of companies with an IT focus, consisting of the holding company TSD Group, Ltd and the subsidiary companies TSD Services, Ltd and TSD Software, Ltd.
TSD Services is focused on providing world-class offshore and nearshore software development outsourcing services offered under the engagement models of staff augmentation, dedicated teams, and project outsourcing.

TSD Software specializes in delivering end-to-end software development services. The company is the creator of a Relativity-based applications suite and the business process management framework Hydrogen.

Benefits