Offshore Software Development for Financial Services Company
A major automotive finance provider extends its IT department and obtains round-the-clock service in terms of development, testing, and maintenance of in-house software systems through TSD’s IT staff augmentation solution.
Client: Automotive Finance Provider
Industry: Financial Services
Location: USA
About Our Client
With over 24 years of experience and more than three million customers across different credit profiles, our client is a leading company in the US automotive finance sector. It is a public, full-service, consumer finance organization focused on vehicle finance and loan servicing and providing a wide range of auto-finance opportunities and world-class experience to its customers.
Business Challenge
Upon turning to TSD for professional assistance, the client was facing challenges in maintaining the software development lifecycle of its in-house systems due to rapidly growing business needs. Therefore, the company experienced the need to expand its existing IT department by acquiring additional qualified staff which would ensure round-the-clock service.
The financial conglomerate saw TSD as the ideal partner to solve its business challenge due to our favorable geographical location and availability of the necessary expert IT resources that perfectly fit the client’s specific needs and requirements.
Solution
TSD’s expertise in software development for financial services successfully matched the customer’s staffing needs, leading to an agreeable and beneficial long-standing business partnership. Following the well-established and reliable IT staff augmentation collaboration model, TSD has been providing the client with a full immersion of necessary information technology resources including Application Developers, QA Analysts, Application Support Engineers, and Data Operations Engineers on a long-term engagement basis.
The client has been enabled to efficiently extend its existing IT department by acquiring experienced full-stack Application Developers, participating in each stage of the application development lifecycle including analysis, design, and implementation, thus ensuring consistent software quality.
The company has also obtained access to highly skilled specialists in the field of Quality Engineering as an integral part of its IT team. Our competent QE resources have been working to guarantee a top level of quality for the end client, while also helping the software development team to identify problems early in the process.
Furthermore, the provided core Application Support team has been carrying out nightly updates and deployments both in Production and all development environments, as well as performing infrastructure monitoring and support.
Our client’s IT department is as well extended with a number of experienced Data Operations Engineers, taking responsibility for monitoring and ensuring proper execution of the daily batches/scripts.
With the help of TSD’s IT staff augmentation services, our client achieved extended technical capacity and productivity, increased IT department efficiency and round-the-clock operation cycle, optimized development cost, and added business value.
Results
Through this trusted partnership, our client augmented its IT staff on a long-term basis by having permanent access to qualified IT resources and continuous round-the-clock utilization of their rich expertise and skillsets.
One of the main outcomes for the customer is that the company managed to cut development costs due to the offshore nature of collaboration, at the same time receiving quality service and cost-effectiveness.
The key benefit acquired by the client through this business partnership is the added value provided by our team. Our IT specialists are highly engaged with their day-to-day tasks and responsibilities and possess strong problem-solving abilities, taking initiative and being prepared to identify an issue and resolve any situation quickly and efficiently, in best interest of the client.
Expanded IT Capacity and Boosted Productivity In-House
Efficient Offshore Collaboration and Round-the-Clock IT Department Operation
Added Business Value through Industry-Specific Expertise and Strong Problem-Solving Abilities of IT Resources
Technologies Used: .Net Core, .Net Framework, ASP.NET (MVC, Web API), WPF, JS, knockoutJS, angularJS, WCF services, Entity Framework, ADO.NET, SQL Server, .NET Remoting, WinForms
Team Size: 15-20 (dynamic)
Engagement Period: Since 2007, ongoing
*The name of the client is not disclosed due to confidentiality reasons.