Our client is a technological company with a focus on providing an ecosystem for enterprise paperless solutions as well as services mainly offered to casinos and other organizations operating in the Gambling sector.

The company saw the need to rewrite their existing software system with the purpose of modernizing and enhancing its user interface and back end, which would ensure flawless user experience of their current clients as well as winning new customers. Additionally, they needed IT resources that would maintain the systems of their current customers.

However, our client was faced with a shortage of technical staff such as experienced and skilled software developers, which were needed to meet the organization’s project objectives. It was a major challenge for our client to recruit specialists with specific qualifications in the US locations in which they are operating, which was likely to put into question the success of the company’s software project and business plans.

Upon being approached for professional assistance, we efficiently responded to the client’s specific needs by quickly supplying them with reliable resources with the necessary technical expertise and skillsets according to the outlined requirements. The existing on-site IT team of the company was successfully augmented with TSD’s expert developers, and the planned work on the client’s software system modernization could finally begin.

Since the very start of this offshore collaboration, the seasoned software developers provided by TSD have become an integral part of the development team of the client, contributing with essential knowledge and being actively engaged in both maintaining server background job processes and migrating to a new system by creating it from scratch. More specifically, our developers perform designing and developing of new front end and back end of the existing system.

Along with the company’s on-location project managers and developers, TSD’s experts cover the design and development stages of the software development lifecycle for the client’s project. This includes implementing new features, bug-fixing for both the latest features and the production environment of the old system, and participating in calls with clients of the company to help ensure excellent customer support and user experience.