IT Staff Augmentation

Together in IT with our partners, we support their information technology journeys with essential technical talent and deep industry know-how.

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Scaling Up with IT Staff Augmentation

Our IT staff augmentation engagement model provides immense levels of flexibility and scalability to your organization’s internal software development and IT services departments. It enables you to handle technical staffing challenges in an efficient and collaborative approach, getting access to the right resources that perfectly meet your business demands in terms of information technology.

With 17+ years of extensive expertise in practicing the IT staff augmentation collaboration model, we provide or recruit highly skilled IT professionals to integrate directly with your team, empowering you to tackle larger and more complex projects, and take on new business opportunities. We are dedicated to helping you achieve your goals by effectively managing fluctuating skill sets and staffing needs.

Our IT staff augmentation engagement model is offered under the following pricing models in accordance with the client’s needs and preferences:

Fixed Cost – A straightforward model suitable for clients with a clearly defined requirement set that is not expected to change during the service process.
Time and Materials – A flexible model appropriate for projects with no end goal or precise requirements set in advance. It can use hourly, daily, weekly, or monthly rates for the service delivery.
Mixed Mode – A combination of both above models, which is convenient to choose when the requirements are not specific, but the service needs to be delivered within a particular timeframe.

Our IT Resource Expertise Includes the Following Positions:

Web, Mobile, and Desktop Application Developers
Quality Assurance Analysts & Quality Engineers
Application Support Engineers
System & Network Engineers
Business Intelligence Developers
Database Developers & Administrators
Product & Project Managers
Service Desk & NOC Engineers
DevOps Engineers

Benefits for Your Business:

Increased business agility, capacity, and flexibility
Easy access to extensive expertise, skills, and resources
Highest level of control over resources and projects
Resource management by client
Process management by client
Cost optimization due to avoidance of corporate overhead
Minimal risk due to high level of control over offshore resources and team workflow
Round-the-clock productivity: 24/7 work cycle opportunity due to time-zone difference

When Should You Consider IT Staff Augmentation?

You have a shortage of specific technical skills in-house
You face trouble recruiting talent in a specific location
You require close interactions with your internal teams
You encounter growing IT and staffing needs
You seek for pricing on a monthly basis tied to service levels and volumes

Key Software Development Outsourcing Location

Bulgaria is recognized as a reputable software development outsourcing hub
Multilingual and highly skilled talent pool
European Union-regulated legal framework
Excellent achievements in science, mathematics, and IT education
Competitive labor and infrastructure costs

Our Services Offered Under This Engagement Model

Custom Software Development

Application Maintenance and Support

IT Operations

IT Consulting

Software Quality Engineering

Why Choose to Outsource IT to TSD?

17+ years of experience

Vast IT outsourcing services expertise

70+ highly engaged, skilled, and motivated professionals

100+ successfully delivered projects

Global customer reach at 5 continents

High customer retention rate

In-depth industry expertise in Finance & Insurance, Software & Technology, Accounting & Auditing, Legal, eDiscovery, Gambling

ISO 27001:2022 certified

What Our Clients Say

They are very good at quickly understanding the needs of the users and translating that into working products.

Paul Ballard, CIO | 3 Corners, LLC

Very short timelines on providing the best fit for our needs and the TSD employee that works at Fourth in the past several months is performing in an outstanding manner. Really happy that we established this type of collaboration relationship which I do believe will be very beneficial for Fourth and TSD Services.

Georgi Hristov, Head of Software Engineering | Fourth

Same as last year, this year has been great working TSD team. Very responsive to our needs, be it diligent staff to accommodating with time zone differences to make sure there is a healthy overlap with the onsite team. Happy with the skill level of the associates as well.

Ruchis Khatiwala, IT Manager | Leading US-based Lending Company

TSD personnel are highly skilled, and provide great value both in the work delivered and the fact that the time offset allows for “continuous” work to be done by an organization.

Dave Robertson, Director Enterprise Architecture | Major Finance Company Based in Dallas, Texas

The finest group of offshore developers I have ever worked with. Very knowledgeable, skillful, technical, and easy to communicate with and work with.

Director of Application Development of Servicing Apps | Premier Finance Company Based in Dallas, Texas

An excellent service provider who delivers great value in several areas of expertise. Some of their people do advanced software development & DevOps which is a big lift to our delivery teams.

Director Application Architecture | Large Auto Finance Company Based in Irving, Texas

TSD is a valued supplier, highly professional in all aspects and a solid contributor to our success as an IT Department. Outstanding responsiveness to administrative and business process issues.

VP, IT Procurement | Major Finance Company Based in Dallas, Texas

We are very pleased to have TSD resources in our teams. They are serious, dependable, well versed in software engineering, hard workers, and ready to go the extra mile to get the job done. Keep up the good work.

Principal, Application Development | Corporation in Auto Finance Sector

QA folks that I have been working with are very good in testing. They can work with minimal supervision.

Тeam Lead, Quality Assurance | Major Finance Company Based in Dallas, Texas

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