TSD BLOG
We’re Attending Managed Services Summit London 2025
We are excited to share that TSD Services will be attending the Managed Services Summit London on 10 September 2025. The event brings together IT leaders, MSPs, vendors, and technology innovators to explore the latest trends shaping the managed services industry. As delegates, we are looking forward to networking with industry peers, learning from expert sessions, and joining discussions on [...]
Managed IT-as-a-Service vs Traditional IT Support: What’s the Real Difference?
The IT Needs of Modern Businesses and Managed IT-as-a-Service In times not so far away, yet feeling like centuries ago, the IT needs of companies looked nothing like they do today. A small server room, a few large and heavy monitors, and one IT employee fueled by several cups of coffee were enough to keep things running relatively smoothly and [...]
What Is Managed IT-as-a-Service and Why Your Business Needs It Now
Have you come across that viral post on X, where a little girl from the USA recently complained that she was punished and her mother took away her tablet and phone? How did she manage to post on social media without electronic devices, you ask? Through the family’s smart fridge! Yes, we live in times when even the coffee machine [...]
10 Years in 10 Questions: Happy Work Anniversary to Nikolay Kepov
Spending ten years at the same company is becoming increasingly rare in today’s fast-moving tech world. But for Nikolay, the past decade at TSD has been more than a career — it has been a space to grow, learn, and build lasting connections. In this interview, he shares what it has been like to evolve alongside the company, the lessons [...]
Meet the People of TSD: Plamena Ivanova, Program Manager
Plamena’s story at TSD is one of steady growth, clear focus, and quiet resilience. She has taken on each new role with purpose, building experience across teams, projects, and challenges — always with an eye toward progress, never just the next title. She leads with intent and brings energy to every part of the process. Her strength lies not in [...]
10 Years in 10 Questions: Happy Work Anniversary to Martin Koynovski
A decade ago, Martin Koynovski walked into TSD as a young professional, excited to return to his hometown and begin a new chapter in tech. What started as a role in internal support quickly evolved into a position of trust and responsibility. Today, Martin is more than a seasoned System Administrator — he is a quiet force behind the stability [...]
8 Security Mistakes That Put Your Business at Risk – And How to Avoid Them
There’s no denying it – in 2025, cybercriminals have not just failed to disappear, they have actually become significantly more creative. At the same time, security mistakes are increasing and threats are evolving and becoming larger and more dangerous – and at a dangerously high pace. The more time we spend in the online environment, the more we share and [...]
TSD’s Employee Referral Program: Driving Growth from Within
Hiring the right talent is more than just filling positions – it is about finding individuals who align with the company’s vision, culture, and growth. At TSD, employees play a vital role in shaping the team, which is why we have created the Employee Referral Program. Colleagues who understand the demands of the industry and the company’s values are best [...]
Reactive vs Proactive IT Support: The Smarter Approach for Growing Companies
Proactivity can be a winning approach in many situations and contexts, as taking action in advance may prevent a number of problems from arising and making a negative impact, as opposed to staying passive and letting issues occur and affect. IT support is among the fields in which the management strategy is essential for the success of an organization's IT [...]
